First step is to fill out the contact form on the website. Our system will email you with a questionnaire and a welcome email. Please make sure to spend some time filling out the questionnaire and then let us know when you may want to setup a phone call.

Payment plan is industry standard. 50% down to hold the date and 50% one month prior to the event. We do full payment prior to the event as in the event of cancellation it is a loss of income to us and once we hold the date we can't make another booking.

Down payment is non-refundable. But if you want to re-schedule you can apply retainer to new date as long as it is scheduled within 6 month period.

Yes, once your scope of work has been discussed and finalized an online contract booking proposal will be emailed to you for review and signature. Upon signing you may pay online with any major credit card or mail a check, whatever you feel more comfortable with.

Sales tax is only paid if there is an exchange of a physical product. For this reason all our photo and video packages have digital delivery to avoid sales tax. If you would like to purchase a blu-ray DVD please contact us for pricing details.

Within a 35mi radius from San Francisco we do not charge mileage. Outside of 35mi radius we charge $0.90/mi.

Contract will say that you will receive product in 26 weeks, but on average we are able to turn around the video in about 16 weeks approximately depending on the time of year. It should be noted that we are not held accountable though before the 26 week period.

Filmtwist is comprised of associate cinematographers/directors carefully selected and trained by Owner, Deepa Pathak, to ensure the best quality work is provided. These associates have worked with Filmtwist for years honing there skill and artistic abilities. Associates are typically introduced to couples about 8 weeks in advance of the wedding date so you may coordinate and get to know them. 


It should be noted that it is still possible to work with Owner, Deepa Pathak, but there is an additional premium on top of package price of 15-20% depending on the time of year. In addition, another popular option is to book a pre-wedding shoot and work w/ Deepa and then have associates on your wedding day.

Many people ask why are three people required for a Filmtwist production as many other companies only have one or two. The real reason to have a third person is so that we can capture the best audio, cinematic and documentary coverage at the same time. When you have only two staff during the ceremony and reception it will be difficult for someone to monitor audio and get artistic shots all at the same time as providing documentary coverage of the ceremony. This is the winning formula to have three people on set. If you are not as concerned with cinematic coverage then you should check out our sister company Fusion Moments Media at www.fusionmoments.com

For video we use Canon 5D Mark 3 DSLR cameras for our shoots with L Series Canon Lenses. In addition, we use high quality audio equipment to capture sound. Other specialty camera equipment may be used upon request if you want to shoot 4k video or super slow motion.

We utilize h1n and rode mic lavaliers for ceremony as well as we tap into the sound board if available via h5n. For receptions we typically just tap into the sound board provided by DJ via h5n .

We try and minimize our lighting to maintain the overall impact and feel of the reception, but during the reception lighting is typically required. The reason for this is that even though our cameras do fairly well in low light there is still some amount of grain that is created in shots during low light. 

It's much more difficult to make people look skinny in video than it is in photographs, but there are some techniques that can shave off a few pounds. So yes possibly...haha...no guarantees......

Our primary cinematographers have a minimum 5 years experience. We ensure that they capture our events in a consistent manner to meet the expectations of Filmtwist Productions.